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Shipping and Delivery

 

Effective Date: 19 August 2026

At Siyaveda, we aim to process and deliver your Ayurvedic, herbal and wellness products safely and efficiently.

This Shipping & Delivery Policy explains how orders placed through https://siyaveda.in/ are processed, shipped and delivered.

1. Shipping Locations

Siyaveda currently accepts orders for delivery within India.

Delivery availability may depend on the serviceability of the customer's PIN code and the availability of our delivery partners.

If a particular PIN code is not serviceable, the order may not be accepted or may be cancelled with an applicable refund for prepaid orders.

2. Order Processing

Orders are generally processed after successful confirmation of the order and payment, where applicable.

Orders are normally processed within 1–3 business days.

Orders placed on Sundays or public holidays may be processed on the next business day.

Processing time may take longer during:

  • Sales and promotional periods

  • Festivals and holidays

  • High-volume order periods

  • Product restocking

  • Unforeseen operational circumstances

3. Estimated Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier serviceability.

Delivery timelines may vary based on:

  • Delivery location

  • PIN code

  • Courier availability

  • Weather conditions

  • Public holidays

  • Transportation delays

  • Unforeseen circumstances

The delivery timeframe shown at checkout, where available, is an estimate and may vary.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.

Siyaveda may offer free shipping on selected products, orders above a specified value, or during promotional campaigns.

Free-shipping eligibility may vary depending on the offer and delivery location.

5. Order Tracking

Once an order has been dispatched, customers may receive shipment and tracking information through email, SMS, WhatsApp or other available communication methods.

Customers can use the tracking information provided by the courier partner to check the delivery status of their order.

Tracking information may take some time to become active after the shipment is handed over to the courier.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please ensure that the following information is correct:

  • Full name

  • House/Flat number

  • Street/Locality

  • City

  • State

  • PIN code

  • Mobile number

Siyaveda will not be responsible for delays, failed deliveries or additional charges caused by incorrect or incomplete delivery information provided by the customer.

If you need to change your delivery address, please contact us as soon as possible after placing the order.

Address changes may not be possible once the order has been dispatched.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its operational policies.

Customers should ensure that someone is available at the delivery address to receive the package.

If a customer is unavailable, provides an incorrect address, refuses delivery or does not respond to the courier's delivery attempts, the shipment may be returned to Siyaveda.

Additional shipping charges may apply if the customer requests re-shipment, where applicable.

8. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Transportation disruptions

  • Courier operational issues

  • Public holidays

  • Government restrictions

  • Strikes

  • High-volume periods

  • Incorrect address information

  • Other unforeseen circumstances

If your order is significantly delayed, please contact us with your order number so that we can check the shipment status with the courier partner.

9. Damaged Package

Customers are advised to check the condition of the package when it is delivered.

If the package appears severely damaged, opened or tampered with, please:

  1. Take photographs or videos of the package.

  2. Note the condition of the package.

  3. Contact Siyaveda as soon as possible.

  4. Provide your order number and supporting photographs/videos.

For damaged products, please refer to our Cancellation & Refund Policy for applicable return, replacement and refund procedures.

10. Wrong or Missing Product

If you receive:

  • A wrong product

  • A missing product

  • A damaged product

  • A defective product

please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Customer name

  • Registered mobile number

  • Photographs/videos of the package

  • Photographs of the product received

  • Description of the issue

Our team will review the issue and provide an appropriate resolution in accordance with our applicable policies and consumer rights.

11. Multiple Products in One Order

If an order contains multiple products, Siyaveda may ship the products together or in separate packages depending on product availability, warehouse operations and courier arrangements.

If products are shipped separately, customers may receive separate tracking information.

12. Cash on Delivery

Where Cash on Delivery is available, the customer must pay the applicable order amount to the delivery partner at the time of delivery.

COD availability may depend on:

  • Delivery PIN code

  • Order value

  • Product availability

  • Courier serviceability

  • Previous order history

  • Other operational factors

Siyaveda may restrict or disable COD for certain orders or locations.

13. International Shipping

At present, Siyaveda primarily provides shipping within India.

International shipping may not be available unless specifically confirmed by Siyaveda.

If international shipping is introduced in the future, separate shipping charges, delivery timelines, customs duties, taxes and applicable terms may apply.

14. Shipping Restrictions

Certain products may have shipping restrictions depending on their nature, destination or applicable laws and courier policies.

Siyaveda reserves the right to restrict delivery of specific products to certain locations where necessary.

15. Contact Us

For questions regarding shipping or delivery, please contact us:

Siyaveda
Meerut, Uttar Pradesh – 250005, India

Phone: 9634252463
Email: info@siyaveda.in
Website: https://siyaveda.in/

Please mention your order number when contacting us about an existing order.

16. Policy Updates

Siyaveda may update this Shipping & Delivery Policy from time to time.

Any changes will be published on this page with an updated effective date.

Last Updated: 19 August 2026

Siyaveda – Ayurvedic & Wellness Products

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